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Can People Disagree with You?
Most leaders are rarely told they are wrong. This article explores how leaders can create psychological safety for respectful disagreement through four areas: reflect, respond, reinforce, and respect.

Jennifer Ericson
Sep 263 min read


Conflict Isn't The Problem
Conflict in the workplace isn't always a bad thing. In fact, differences in ideas and perspectives can create opportunities for growth. This article explores how leaders can approach workplace conflict with greater understanding, separate disagreements from personal judgments, and create an environment where differing opinions can be handled professionally and respectfully.

Jennifer Ericson
Sep 193 min read


Our Priority Is Not Automatically Their Priority
Your success often depends on leaders you cannot simply manage. This article explores influencing without authority and how the 3Ps, priorities, pressures, and purpose, help you find alignment with other departments.

Jennifer Ericson
Aug 223 min read


The Leadership Habit We Rarely Question
Many leaders are quick to correct mistakes but slow to reinforce what's working. This article explores why positive feedback is harder than correction and why your best performers may be hearing the least.

Jennifer Ericson
Aug 13 min read


Is an Open-Door Policy Enough?
An open-door policy is simply an invitation. This article explores why employees may not walk through that door, how to tell whether your team feels safe speaking up, and what leaders can do to build psychological safety.

Jennifer Ericson
Jul 173 min read


Do People Really Dislike Change?
"People don't like change" is one of the most common explanations for resistance at work. This article explores three questions leaders can ask about choice, trust, and purpose before assuming their team simply dislikes change.

Jennifer Ericson
Jul 93 min read


The Leadership Trait You Won't Find on a Job Description
Raising an unpopular concern, admitting you don't know, having the hard conversation: they all require courage. This article explores why courage underlies nearly every leadership competency and how to strengthen it.

Jennifer Ericson
Jun 263 min read


Your Accountability Problem Is a Leadership Problem
Accountability is not consequences. It starts with expectations. This article explores why shared understanding matters, what it costs when it's missing, and three questions to ask before handing off any task.

Jennifer Ericson
May 13 min read


You Think You Know Your Team. You Don’t.
Why leading on assumptions keeps leaders in the dark. This article explores why employees don't always share what they're thinking, and how collecting and acting on feedback helps leaders truly understand their team.

Jennifer Ericson
Apr 253 min read


The Difference Between Being Nice and Being Clear
Kindness matters, but in the workplace it can overshadow clarity. This article explores why clarity delivered with care builds trust, how unclear communication erodes it, and a simple mindset shift for leaders.

Jennifer Ericson
Jan 173 min read


The Hidden Cost of Poor Communication and How to Fix It in the New Year
Poor communication rarely shows up as one obvious problem. This article explores the hidden costs of assumptions, weak listening, and rushed conversations, and small changes leaders can make to fix them.

Jennifer Ericson
Dec 27, 20253 min read


Turning Conflict into Collaboration
Healthy conflict is a sign that people care enough to voice their opinions. This article shares practical ways leaders can model calm, listen actively, and keep their team focused on solutions when opinions differ.

Jennifer Ericson
Dec 1, 20253 min read


Performance Reviews Without the Dread
Performance reviews are often described as uncomfortable, stressful, or pointless. This article explores how clear rubrics, self-evaluations, and year-round feedback turn reviews into an ongoing conversation built on clarity and trust.

Jennifer Ericson
Oct 11, 20253 min read


Stay Interviews: The Retention Tool You're Probably Not Using
By the time a resignation letter is in your hands, it's usually too late. This article explores stay interviews, a simple conversation that reveals what keeps employees and what might cause them to leave, plus questions to ask.

Jennifer Ericson
Sep 20, 20253 min read
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