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Can People Disagree with You?
Most leaders are rarely told they are wrong. This article explores how leaders can create psychological safety for respectful disagreement through four areas: reflect, respond, reinforce, and respect.

Jennifer Ericson
Sep 263 min read


How Well Do You Actually Know Yourself at Work?
There can be a gap between the leader you believe yourself to be and the leader others experience. This article explores how self-awareness, assessments, and 360 feedback give leaders an honest starting point for growth.

Jennifer Ericson
Sep 123 min read


The Leadership Habit We Rarely Question
Many leaders are quick to correct mistakes but slow to reinforce what's working. This article explores why positive feedback is harder than correction and why your best performers may be hearing the least.

Jennifer Ericson
Aug 13 min read


Is an Open-Door Policy Enough?
An open-door policy is simply an invitation. This article explores why employees may not walk through that door, how to tell whether your team feels safe speaking up, and what leaders can do to build psychological safety.

Jennifer Ericson
Jul 173 min read


The Leadership Trait You Won't Find on a Job Description
Raising an unpopular concern, admitting you don't know, having the hard conversation: they all require courage. This article explores why courage underlies nearly every leadership competency and how to strengthen it.

Jennifer Ericson
Jun 263 min read


Whose Goals Are We Really Pursuing?
Leaders often suggest development opportunities and then treat them as goals without asking what the employee wants. This article explores how to build growth plans with employees, not for them.

Jennifer Ericson
Jun 43 min read


Your Accountability Problem Is a Leadership Problem
Accountability is not consequences. It starts with expectations. This article explores why shared understanding matters, what it costs when it's missing, and three questions to ask before handing off any task.

Jennifer Ericson
May 13 min read


You Think You Know Your Team. You Don’t.
Why leading on assumptions keeps leaders in the dark. This article explores why employees don't always share what they're thinking, and how collecting and acting on feedback helps leaders truly understand their team.

Jennifer Ericson
Apr 253 min read


The Difference Between Being Nice and Being Clear
Kindness matters, but in the workplace it can overshadow clarity. This article explores why clarity delivered with care builds trust, how unclear communication erodes it, and a simple mindset shift for leaders.

Jennifer Ericson
Jan 173 min read


Performance Reviews Without the Dread
Performance reviews are often described as uncomfortable, stressful, or pointless. This article explores how clear rubrics, self-evaluations, and year-round feedback turn reviews into an ongoing conversation built on clarity and trust.

Jennifer Ericson
Oct 11, 20253 min read
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