top of page


Can People Disagree with You?
Most leaders are rarely told they are wrong. This article explores how leaders can create psychological safety for respectful disagreement through four areas: reflect, respond, reinforce, and respect.

Jennifer Ericson
Sep 263 min read


Our Priority Is Not Automatically Their Priority
Your success often depends on leaders you cannot simply manage. This article explores influencing without authority and how the 3Ps, priorities, pressures, and purpose, help you find alignment with other departments.

Jennifer Ericson
Aug 223 min read


Who Pays for Your Yes?
Every new opportunity asks someone to pay for it. This article explores why leaders should evaluate their team's capacity before saying yes, and why saying no can be an act of responsible leadership.

Jennifer Ericson
Aug 83 min read


Is an Open-Door Policy Enough?
An open-door policy is simply an invitation. This article explores why employees may not walk through that door, how to tell whether your team feels safe speaking up, and what leaders can do to build psychological safety.

Jennifer Ericson
Jul 173 min read


Do People Really Dislike Change?
"People don't like change" is one of the most common explanations for resistance at work. This article explores three questions leaders can ask about choice, trust, and purpose before assuming their team simply dislikes change.

Jennifer Ericson
Jul 93 min read


The Leadership Trait You Won't Find on a Job Description
Raising an unpopular concern, admitting you don't know, having the hard conversation: they all require courage. This article explores why courage underlies nearly every leadership competency and how to strengthen it.

Jennifer Ericson
Jun 263 min read


When Change Arrives, Leaders Must Manage and Managers Must Lead
Leaders give the why. Managers give the how. This article explores the difference between leadership and management and why successful change requires leaders to manage and managers to lead.

Jennifer Ericson
Jun 113 min read


Do Your Employees Feel Seen?
Knowing data about an employee and truly knowing that employee are not the same thing. This article explores why employees disengage when they feel invisible and how small, specific check-ins help people feel seen.

Jennifer Ericson
May 283 min read


How Emotional Intelligence Shapes the Employee Experience
A moment of low emotional intelligence is rarely experienced as just a moment by employees. This article explores how a leader's emotional regulation shapes trust, psychological safety, and the overall employee experience.

Jennifer Ericson
May 163 min read


You Think You Know Your Team. You Don’t.
Why leading on assumptions keeps leaders in the dark. This article explores why employees don't always share what they're thinking, and how collecting and acting on feedback helps leaders truly understand their team.

Jennifer Ericson
Apr 253 min read


Make It a “See You Later,” Not a Goodbye When Employees Leave
When a top performer gives notice, most leaders see an ending. This article explores how to handle an employee's final days so they leave as a long-term supporter, a future client, or even a returning team member.

Jennifer Ericson
Mar 283 min read


When Values Stop Matching Reality
What happens when your mission, vision, and values become words on a hallway poster? This article explores how a simple alignment check helps leaders see whether their organization is still living its values.

Jennifer Ericson
Mar 213 min read


Leadership Is Revealed in How You Respond to Change
When change comes, your team looks to you to decide whether to panic, speculate, or stay grounded. This article explores four elements of leading through change: communication, a plan, honest promises, and grace.

Jennifer Ericson
Feb 283 min read


When Workplace Values No Longer Align
When an employee leaves, it can feel like a failure of leadership or culture. This article explores cultural alignment between people and organizations, what true misalignment looks like, and how leaders and employees can reflect on it.

Jennifer Ericson
Feb 143 min read


Being an Involved Manager Without Micromanaging
Micromanaging your team can leave everyone frustrated. Learn how clear expectations, trust, and intentional leadership can help you become an involved manager.

Jennifer Ericson
Jan 243 min read


The Difference Between Being Nice and Being Clear
Kindness matters, but in the workplace it can overshadow clarity. This article explores why clarity delivered with care builds trust, how unclear communication erodes it, and a simple mindset shift for leaders.

Jennifer Ericson
Jan 173 min read


The Hidden Cost of Poor Communication and How to Fix It in the New Year
Poor communication rarely shows up as one obvious problem. This article explores the hidden costs of assumptions, weak listening, and rushed conversations, and small changes leaders can make to fix them.

Jennifer Ericson
Dec 27, 20253 min read


Managing Time Off Requests Fairly During the Holidays
Fairness during the holidays doesn't happen by accident. This article explores how clear expectations, consistent systems, and rotating opportunities help leaders manage holiday time off requests without conflict.

Jennifer Ericson
Nov 15, 20252 min read


The Quiet Signs Employees Are Ready to Move On
Turnover rarely comes out of nowhere. This article explores the quiet warning signs that an employee may be ready to leave and how leaders can respond with empathy instead of confrontation or silence.

Jennifer Ericson
Nov 8, 20253 min read


Performance Reviews Without the Dread
Performance reviews are often described as uncomfortable, stressful, or pointless. This article explores how clear rubrics, self-evaluations, and year-round feedback turn reviews into an ongoing conversation built on clarity and trust.

Jennifer Ericson
Oct 11, 20253 min read
bottom of page