top of page


Can People Disagree with You?
Most leaders are rarely told they are wrong. This article explores how leaders can create psychological safety for respectful disagreement through four areas: reflect, respond, reinforce, and respect.

Jennifer Ericson
Sep 263 min read


Conflict Isn't The Problem
Conflict in the workplace isn't always a bad thing. In fact, differences in ideas and perspectives can create opportunities for growth. This article explores how leaders can approach workplace conflict with greater understanding, separate disagreements from personal judgments, and create an environment where differing opinions can be handled professionally and respectfully.

Jennifer Ericson
Sep 193 min read


How Well Do You Actually Know Yourself at Work?
There can be a gap between the leader you believe yourself to be and the leader others experience. This article explores how self-awareness, assessments, and 360 feedback give leaders an honest starting point for growth.

Jennifer Ericson
Sep 123 min read


Our Priority Is Not Automatically Their Priority
Your success often depends on leaders you cannot simply manage. This article explores influencing without authority and how the 3Ps, priorities, pressures, and purpose, help you find alignment with other departments.

Jennifer Ericson
Aug 223 min read


Is an Open-Door Policy Enough?
An open-door policy is simply an invitation. This article explores why employees may not walk through that door, how to tell whether your team feels safe speaking up, and what leaders can do to build psychological safety.

Jennifer Ericson
Jul 173 min read


Whose Goals Are We Really Pursuing?
Leaders often suggest development opportunities and then treat them as goals without asking what the employee wants. This article explores how to build growth plans with employees, not for them.

Jennifer Ericson
Jun 43 min read


Your Accountability Problem Is a Leadership Problem
Accountability is not consequences. It starts with expectations. This article explores why shared understanding matters, what it costs when it's missing, and three questions to ask before handing off any task.

Jennifer Ericson
May 13 min read


The Hidden Cost of Poor Communication and How to Fix It in the New Year
Poor communication rarely shows up as one obvious problem. This article explores the hidden costs of assumptions, weak listening, and rushed conversations, and small changes leaders can make to fix them.

Jennifer Ericson
Dec 27, 20253 min read


Turning Conflict into Collaboration
Healthy conflict is a sign that people care enough to voice their opinions. This article shares practical ways leaders can model calm, listen actively, and keep their team focused on solutions when opinions differ.

Jennifer Ericson
Dec 1, 20253 min read
bottom of page