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Our Priority Is Not Automatically Their Priority
Your success often depends on leaders you cannot simply manage. This article explores influencing without authority and how the 3Ps, priorities, pressures, and purpose, help you find alignment with other departments.

Jennifer Ericson
Aug 223 min read


Do People Really Dislike Change?
"People don't like change" is one of the most common explanations for resistance at work. This article explores three questions leaders can ask about choice, trust, and purpose before assuming their team simply dislikes change.

Jennifer Ericson
Jul 93 min read


When Change Arrives, Leaders Must Manage and Managers Must Lead
Leaders give the why. Managers give the how. This article explores the difference between leadership and management and why successful change requires leaders to manage and managers to lead.

Jennifer Ericson
Jun 113 min read


Your Accountability Problem Is a Leadership Problem
Accountability is not consequences. It starts with expectations. This article explores why shared understanding matters, what it costs when it's missing, and three questions to ask before handing off any task.

Jennifer Ericson
May 13 min read


When High-Performing Teams Start to Slip
Even long-standing, high-performing teams drift. This article explores what happens after the performing stage, the subtle signs a team is slipping, and how leaders can reset and maintain performance.

Jennifer Ericson
Apr 173 min read


Do You Actually Have the HR Foundations You Think You Do?
Most organizations have job descriptions and an employee handbook. The real question is whether they are clear, current, and actually being used. This article explores why these HR foundations need an annual review and how to start.

Jennifer Ericson
Apr 43 min read


Leadership Is Revealed in How You Respond to Change
When change comes, your team looks to you to decide whether to panic, speculate, or stay grounded. This article explores four elements of leading through change: communication, a plan, honest promises, and grace.

Jennifer Ericson
Feb 283 min read


The Difference Between Being Nice and Being Clear
Kindness matters, but in the workplace it can overshadow clarity. This article explores why clarity delivered with care builds trust, how unclear communication erodes it, and a simple mindset shift for leaders.

Jennifer Ericson
Jan 173 min read


The Hidden Cost of Poor Communication and How to Fix It in the New Year
Poor communication rarely shows up as one obvious problem. This article explores the hidden costs of assumptions, weak listening, and rushed conversations, and small changes leaders can make to fix them.

Jennifer Ericson
Dec 27, 20253 min read


Managing Time Off Requests Fairly During the Holidays
Fairness during the holidays doesn't happen by accident. This article explores how clear expectations, consistent systems, and rotating opportunities help leaders manage holiday time off requests without conflict.

Jennifer Ericson
Nov 15, 20252 min read
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