Lunch & Learn: Clarity Before Accountability

"Accountability conversations should never start with consequences. They should start with clarity." The leader believes the expectations were clear, the employee believes they delivered what was asked, and without shared understanding both can be right while the result is still wrong. This session covers how to set expectations up front, confirm understanding, and deliver clarity with care.

Join Jennifer Ericson Consulting on Thursday, January 14, from 2:15 to 3:30 PM (Arizona time) at the Gandolfo Building in Yuma for a relaxed, interactive 75-minute Lunch & Learn. Charcuterie and light bites, not a full lunch. Seats are limited to 15, so there's real room for conversation, reflection, and practical examples.

You'll walk away with:

• Before handing off a task or project, ask three questions: What does success look like? What does done look like? What could be misunderstood?

• Instead of asking, "Do you have any questions?" ask, "Can you walk me…